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Journey Mapping
- Sep 08, 2015
- By Kalei
- In Design, Internship, Marketing Trends
- 0 Comments
How exactly can a business determine what they need to change about their product/service without knowing how the customers are currently reacting? They can’t. But customer journey maps make that easy. During my internship at Concur, I was introduced to the concept of a journey map used in a business…
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Easy Infographics.pptx
- Jul 13, 2015
- By Kalei
- In Design, Infographic, Internship
- 0 Comments
One of my summer projects for the internship is to create an infographic. To familiarize me with the Concur style, my manager sent me a couple examples of past infographics they’ve sent out– one in particular we really liked and hoped to mock the style of with my project. After…
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Intro to Customer Experience
- Jul 06, 2015
- By Kalei
- In Internship, Marketing Trends
- 0 Comments
“Welcome to Concur!” I’ve heard that a lot over the past couple weeks in my new internship at Concur Technologies, and I truly do feel welcomed. My first couple weeks on the job have been fantastic– I have a great team, and some fun projects for the summer. When I…